Team Huddle

Telehealth at Vera French

Vera French wants you to stay safe during this pandemic without sacrificing your mental health. To do this, we will be providing telehealth opportunities for our clients through a video platform called

Call (563) 383-1900 to schedule a telehealth appointment with one of our licensed professionals today.

How do I set up an online appointment?

Contact Vera French at (563) 383-1900 to set up an appointment.

Is telehealth only for current Vera French clients?

No – current clients and new clients can utilize our telehealth services.

If you are new to Vera French services, you will fill out new patient paperwork, which includes proof of insurance. This paperwork can be mailed to you or emailed. Initial mental health evaluations are still being done in-person at our Central Park Avenue location or online via

Does my insurance cover telehealth?

Most insurances have changed the regulations surrounding telehealth to make it more accessible in these uncertain times. We encourage you to contact your insurance to see what is covered and copay amounts.

As a reminder, because of our location in Iowa, Vera French is unable to serve individuals with Illinois Medicaid.

What do I need to be able to have my appointment online?

You will need access to a computer with a video camera, microphone, and headphones. You may also use Android or iOS devices.

5 Steps to check in for your telehealth appointment: 

Select a device
Use a computer or device with a camera and microphone.

Go to your provider’s room

Click the link from your provider or enter the web address into the browser.

Check in

Type in your name and click Check In.

Enable webcam and microphone

Allow your browser to use your webcam and microphone.

Sit back and relax!

Wait for your provider to start the call.

Does work on all web browsers? does not work on Internet Explorer or Edge. You will need to use Chrome, Firefox, or Safari as your Internet browser when utilizing

How do I check in as a patient using

Checking in using Safari:

Checking in using Firefox:

Checking in using Google Chrome:

If you are interested in using telehealth at Vera French, please call (563) 383-1900 to get started.

Site designed by Twin State Technical Services.

Due to lower levels of COVID-19, masks are optional for most visitors to Vera French locations. Read more here.